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Refund policy
We want you to love your Hadley products. If the goods arrive and are damaged or faulty please inform us within 48 hours and we will arrange a replacement.
If you’re returning your order for any other reason, you are entitled to a full refund (minus the postage) if the item is returned ‘as new’ in its original saleable condition within 14 days of receipt. Please send all returns back in their original packaging, state the reason for the return, and tell us whether you’d like a refund or exchange. Retain your proof of posting, as we cannot be held responsible for items that get lost or damaged in transit.
The address for returns is Hadley Paper Goods 245 High Street, Arlesey, Bedfordshire, SG15 6TA.
Please give us up to two weeks to process your refund or exchange.
If you’re returning your order for any other reason, you are entitled to a full refund (minus the postage) if the item is returned ‘as new’ in its original saleable condition within 14 days of receipt. Please send all returns back in their original packaging, state the reason for the return, and tell us whether you’d like a refund or exchange. Retain your proof of posting, as we cannot be held responsible for items that get lost or damaged in transit.
The address for returns is Hadley Paper Goods 245 High Street, Arlesey, Bedfordshire, SG15 6TA.
Please give us up to two weeks to process your refund or exchange.